Opening doors to Türkiye, Central Asia & the Caucasus since 2012
Tourmania
LEGAL INFORMATION

Tourmania Privacy Policy

Last Updated: June 2025

Shaxsiy ma'lumotlaringizni himoya qilish biz uchun ustuvor vazifadir. Ushbu maxfiylik siyosati Tourmania siz bizning xizmatlarimizdan veb-saytimiz (www.tourmania.com) orqali foydalanganingizda shaxsiy ma'lumotlaringizni qanday qayta ishlashini bayon etadi. Shuningdek, u shaxsiy ma'lumotlaringizga doir huquqlaringiz va biz bilan qanday bog'lanish haqida ma'lumot beradi. Biz shaxsiy ma'lumotlaringizni amaldagi qonuniy me'yorlarga, jumladan Yevropa Ittifoqining Ma'lumotlarni Himoya Qilish Umumiy Reglamentiga (GDPR) to'liq muvofiq holda qayta ishlaymiz.


I. Controller and Contact

The Controller responsible for processing your Personal Data is:

Controller: Tourmania

Address: 4, Yenilmez Cd, Guller Pinari Mh, Alanya, Türkiye

Email: info@tourmania.com

Phone: +90 242 606 01 01


II. Data Processing Activities

1. Automated Data Collection

Bizning veb-saytimizga tashrif buyurganingizda, platformaning to'g'ri ishlashi va xavfsizligini ta'minlash uchun quyidagi ma'lumotlarni avtomatik ravishda to'playmiz:

  • URL of the accessed page
  • Date and time of access
  • Device information (e.g., operating system, browser type)
  • IP address (stored encrypted and deleted after 30 days)

Ushbu qayta ishlash platformaning ishlashini ta'minlash va firibgarlikning oldini olish bo'yicha bizning qonuniy manfaatimizga asoslanadi (Art. 6 para. 1 lit. f GDPR).

2. Data Collected for Account Creation

Siz bizning veb-saytimizda hisob qaydnomasi (profil) yaratishingiz mumkin. Ro'yxatdan o'tish paytida biz quyidagilarni to'playmiz:

  • Full name
  • Email address
  • Password

Ushbu ma'lumotlar sizning profilingizni boshqarish va xizmatlarimizni ko'rsatish uchun qayta ishlanadi (Art. 6 para. 1 lit. b GDPR).

3. Booking Activities

Tur yoki sayohat xizmatini bron qilganingizda, bron jarayonini bajarish uchun zarur bo'lgan quyidagi ma'lumotlar yig'iladi:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Booking details (e.g., date, number of participants)

Faoliyat turiga qarab, qo'shimcha ma'lumotlar (masalan, pasport raqami yoki yosh) talab qilinishi mumkin. Ushbu ma'lumotlar broningizni amalga oshirish uchun qayta ishlanadi va mustaqil ma'lumot nazoratchisi sifatida faoliyat yurituvchi xizmat ko'rsatuvchi bilan bo'lishiladi (Art. 6 para. 1 lit. b GDPR).

Published draft note
Note: If you use specific third-party payment processors or activity providers, please provide their names and privacy policy links to include in this section.

4. Customer Service

Mijozlarni qo'llab-quvvatlash xizmati bilan bog'langaningizda, so'rovingizga javob berish uchun murojaatingizda taqdim etilgan ma'lumotlarni (masalan, ism, email, bron ma'lumotlari) qayta ishlaymiz (Art. 6 para. 1 lit. b GDPR). So'rovlarni boshqarish uchun uchinchi tomon aloqa platformalaridan foydalanishimiz mumkin.

Published draft note
Note: If you use specific customer service platforms (e.g., Zendesk), please provide details to include in this section.

5. Marketing Newsletters

Agar siz bizning yangiliklar ro'yxatiga obuna bo'lsangiz, sizga shaxsiy takliflar va aksiyalarni yuborish uchun emailingizni qayta ishlaymiz. Siz istalgan vaqtda xatlardagi obunani bekor qilish havolasi orqali yoki biz bilan bog'lanib obunani bekor qilishingiz mumkin. Ushbu qayta ishlash sizning roziligingizga asoslanadi (Art. 6 para. 1 lit. a GDPR).

Published draft note
Note: If you use a specific newsletter service provider (e.g., Mailchimp), please provide details to include here.

6. Cookies and Tracking Technologies

Biz veb-sayt funksionalligi va foydalanuvchi tajribasini yaxshilash uchun cookie va shunga o'xshash texnologiyalardan foydalanamiz. Bular quyidagilarni o'z ichiga oladi:

  • Strictly Necessary Cookies: Sayt ishlashi uchun zarur.
  • Analytical Cookies: Saytdan foydalanishni tahlil qilish va xizmatlarni yaxshilash uchun.
  • Marketing Cookies: Shaxsiylashtirilgan reklamalarni yetkazib berish uchun.

Cookie sozlamalarini veb-saytimizdagi "Cookies and Marketing Preferences" bo'limi orqali boshqarishingiz mumkin. Zaruriy bo'lmagan cookie fayllari faqat sizning roziligingiz bilan ishlatiladi (Art. 6 para. 1 lit. a GDPR).

Published draft note
Note: If you use specific cookie management or analytics tools (e.g., Google Analytics), please provide details to include here.

III. Data Sharing

Biz sizning Shaxsiy Ma'lumotlaringizni faqat quyidagi hollarda ulashamiz:

  • With activity providers to fulfill bookings (Art. 6 para. 1 lit. b GDPR).
  • With service providers (e.g., payment processors, hosting providers) acting as data processors under our instructions (Art. 28 GDPR).
  • With authorities if required by law or to combat illegal activities (Art. 6 para. 1 lit. c or f GDPR).
Published draft note
Note: Please confirm if you use specific service providers (e.g., AWS for hosting, Adyen for payments) so I can include them and their data protection details.

IV. Data Transfers Outside the EU/EEA

Agar Shaxsiy Ma'lumotlar YI/YIIH tashqarisidagi mamlakatlarga uzatilsa, biz tegishli xavfsizlik choralari, masalan, standart shartnoma bandlari (Standard Contractual Clauses) mavjudligini ta'minlaymiz (Art. 46 GDPR).

Published draft note
Note: If you know of specific countries where your data is processed (e.g., by payment processors), please provide details to ensure accurate safeguards are mentioned.

V. Data Retention

Biz Shaxsiy Ma'lumotlaringizni faqat yuqorida ko'rsatilgan maqsadlar uchun zarur bo'lgan yoki qonunda belgilangan muddat davomida saqlaymiz. Agar qonuniy majburiyatlar yoki da'volar uchun saqlash talab qilinmasa, kerak bo'lmaganda ma'lumotlar o'chiriladi yoki anonimlashtiriladi (Art. 6 para. 1 lit. f GDPR).


VI. Your Rights

GDPR qoidalariga ko'ra, siz Shaxsiy Ma'lumotlaringiz bo'yicha quyidagi huquqlarga egasiz:

  • Right of Access (Art. 15): Request information about your data.
  • Right to Rectification (Art. 16): Correct inaccurate data.
  • Right to Erasure (Art. 17): Request deletion of your data.
  • Right to Restriction of Processing (Art. 18): Limit how your data is processed.
  • Right to Data Portability (Art. 20): Receive your data in a machine-readable format.
  • Right to Object (Art. 21): Object to processing based on legitimate interests.
  • Right to Withdraw Consent (Art. 7 para. 3): Withdraw consent for processing (e.g., newsletters).
  • Right to Lodge a Complaint (Art. 77): Contact a supervisory authority.

Ushbu huquqlardan foydalanish uchun info@tourmania.com manziliga murojaat qiling yoki +90 242 606 01 01 raqamiga qo'ng'iroq qiling. So'rovlarni qayta ishlashdan oldin shaxsingizni tasdiqlashimiz mumkin.


VII. Changes to This Privacy Policy

Qonuniy yoki operatsion o'zgarishlarni aks ettirish uchun ushbu siyosatni yangilab borishimiz mumkin. Amaldagi versiya har doim www.tourmania.com/privacy_policy manzilida mavjud.

Last Updated: June 2025

Published draft note
Note: Please confirm the update date or let me know if you prefer a different date.